Orders

Orders Processing

Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Orders placed on non-business days will be processed the next business day

  • Most orders are processed within 1 - 2 business days
  • Orders with Overnight or Second Day Service will be processed the same day if received by 3:00 PM EST
  • We are currently unable to accept orders that are shipped to destinations outside the U.S.
  • All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped
  • eGift Certificates are delivered via email and reach their sender within 24 hours after payment authorization

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    Order Inquiries 

    Track your most recent orders by visiting the My Orders page in the My Account section. This is the easiest and fastest way to get the most current information regarding your kimberlyraymond.com orders.
    When you click on My Orders, you will be prompted to log in with your email address and password. An order summary page will provide you with detailed information about your current and past orders.
    After your order is shipped you can track the delivery status of your order online with our carrier by clicking the tracking number to view the delivery status of your order.
    Please note: Some carriers may not have tracking information available for up to 24 business hours after the order is shipped.
    Lost or Missing Orders
    If the tracking information for your package is confirmed delivered, and you are unable to locate the delivered package please:
         1. Check with neighbors and family members
         2. Look around the delivery location
         3. Check for notice of attempted delivery
         4. Contact the carrier directly who can assist further
    Note: Kimberly Raymond Studios Online monitors claims of lost, missing, wrong and damaged items for abuse. Lost, missing, wrong and damaged items must be reported immediately upon receipt of the shipment, and any damaged, wrong, missing items must be retained (including the shipper). Kimberly Raymond Studios Online reserves the right to limit or deny the reshipment or credit of an order/item in all instances.
    Order Cancellations 
    If you would like to cancel an online order after it has been placed, please contact us as soon as possible by email info@kimberlyraymond.com We will do our best to accommodate your request.
    Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:
    • Item(s) not available.
    • Difficulty in processing payment information.
    • Cannot deliver to address provided.
    • Duplicate order was placed.
    • Cancelled due to customer request.
    If your order is cancelled, you will receive an email notice to explain the reason for the cancellation. If you choose to cancel the shipment of any item(s) and you placed your order online and\or used a gift card, a refund for the cancelled item(s) will be issued to the original form of payment. For all other orders, you will not be charged for any cancelled or unshipped item(s). If you are interested in placing a new order or if you have questions about a cancelled order, please contact Kimberly Raymond Studios Online Customer Service via email at info@kimberlyraymond.com

    Hello and welcome!

    I started my studio to have a creative outlet for my artistic passions and it has turned into so much more than I could have imagined. This is a place that fills my soul with happiness.

    I live in the heart of California close to the central coast. Coastal vibes are a part of my vision and you will see it sprinkled everywhere.

    I love to travel often and meet new people. I am inspired by the beauty of this world. Good people, good food, and good conversation.

    It is my wish that you fill your space and lives with everything that lights up your soul. Live well, love well, and laugh often.

    Thank you for joining me.

    Kimberly Raymond

    *Affiliate links* Kimberly Raymond receives compensation for purchases made through these links - see affiliate disclaimer

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